Contact Us!

F.D.S.I.
1735 Tchoupitoulas Street
New Orleans, LA 70130


  • Tech Support Hours

    Monday through Friday
    8:30 am — 4:00 pm CST

  • Email Support

    techsupport@trapbasesolutions.com
    Response within 24 hours

  • Telephone Support

    (800) 932-9543 or (504) 523-9192

    • TBS build /version (found on the toolbar under Help>About TBS)
    • Version of the operating system used (Windows 2000, XP, Vista)
    • Description of the problem, including any error messages received, when they occurred, etc.

    Please note that Service Pack 2 O.S. systems are required for both Vista and Windows.